RMS tuning issues and customer support and Bimmerforums.com

BLOWN_M_COMPACT · #1 (**permalink**) 08-01-2002, 03:39 AM

Here is a link that I think all of you should read if you intend on modding your car . Moderators I think this is a general discussion thread as it is pointed to all types of mods and not just forced induction ... Sticky anyone

http://www.bimmerforums.com/forum/sh...957#post354957

This company has screwed over a great amount of people in the past years and they need to be stoped !! I am one of there customers from way back that needed help when I was doing my 3.0 swap in my Ti . I saw a article on RMS's 3.0 ti and figured I can get the help and products I needed to finish the job . I called and spoke to Osh explaining that I was having problems with the exhaust and wanted to know how I can make it work . He told me that he had spent a lot of time and money developing a exhaust system as he knew that a lot of people will be doing this swap . He told me that he sells a bolt on easy fit system for $800 but would give me one for $550 since he had made one for a buyer but at last minute backed out . I agreed and asked for 3day shipping and gave him my credit card info . I learned from back then that once Osh sells you something he is impossible to get a hold of after . I called and waited 3 weeks and to my surprise a box that was put together with tape and newspaper arrives at my door . I opened the poor excuse for a box to find a used 325 debaffled muffler with RMS tips . He said it was bolt on but had cut the inlet pipes so close to the muffler that the muffler shop charged me extra as there was nothing to weld to . I was also offended by how he did not even have the decency to sand off the BMW part number so that I might question it being original . I called and told them I could have easily bought a M3 muffler for $200 and it would have been a better system and asked for a refund . I was told that since it was a custom product that They could not help me but would make good on it with the next item I buy . That is a whole other story that they tried to screw me again . I know of them selling rebuilt vortech's as new and other horror stories that you can ask many of the users on BMW forums . I hope everyone else will post there ordeals with RMS so that the new and old generation of BMW enthusiast wont have new stories to tell .

RMS

Sean@ECIS · #2 (**permalink**) 08-01-2002, 03:53 AM

Quote:

He told me that he had spent a lot of time and money developing a exhaust system as he knew that a lot of people will be doing this swap .

Are you kidding me?!?!?!? The RMS exhaust system is a re-badged system from Europe...It is a FOX exhaust system with RMS laser etched on it.

Any one can order one from Fox or a company can buy quantity, have several different tips to choose from and call it their own.

Unbelieveable!!!

BLOWN_M_COMPACT · #3 (**permalink**) 08-01-2002, 04:16 AM

Sean at least they are trying harder then they did in 97 when I got the bootleg used one that I described !! Think of how people that go to RMS and live near by get this treatment . Imagine someone on the East where they cant get confronted easily !! I have a friend named Greg that post's on BF and he paid RMS for a stage 1+ obd 2 flash and they took 9 days to get it to him when it should only be a 2 day transaction . He was told 1 price but charged a different (higher) price . He had also delt with speaking to every other employer of RMS except Osh after the sale was made . He is making ok power and less TQ then a VW 2.0 stage 1 eip bolt on turbo kit but I am waiting to see the air flow chart . Osh is also being shady to one of his biggest HP makers and supporters on the East that is seeing the light more and more everyday !

Sean@ECIS · #4 (**permalink**) 08-01-2002, 04:47 AM

Quote:

Osh is also being shady to one of his biggest HP makers and supporters on the East that is seeing the light more and more everyday !

Makes you wonder how they have gotten as far as they have...

I have always heard that Osh was a little Slim Shady...

eMed_out · #5 (**permalink**) 08-01-2002, 05:59 AM

Amazing...i wonder how these people even stay in bussiness with these shady practices. Do they actually think that word will not spread? if they had a good product with shyty service thats 1 thing...but reselling used/rebuilt parts as new?...id call the better business buarreu(sp?) on them and go over there n speak to this Osh personally...your not gonna con me outta my hard earned money that eazy

Pissed325 · #6 (**permalink**) 08-01-2002, 06:48 AM

wow i just read that guys story.. i dont think i could take all that... i would be going insane

kosta · #7 (**permalink**) 08-01-2002, 07:17 AM

i bought one of these mufflers as well

it was basically a $200 325i exhaust that was hacked up to be free flowing

after the internal chamber fell apart and the outer part rusted and fell apart, i hounded osh for months

good thing is i got a short shift kit out him for free.
he has screwed countless # of people

my friend in cali had his engine done by him and it he had major problems as well

Chase265 · #8 (**permalink**) 08-01-2002, 07:20 AM

horrible, simply horrible...how does a company stay in business with shady tactics like that...

shragon · #9 (**permalink**) 08-01-2002, 08:04 AM

damn, that hella sucks. bastards.

RichP · #10 (**permalink**) 08-01-2002, 09:11 AM

lou,
Im just going to post to bump this up, its unreal that RMS gets away with this..

and in response to that thread, its lol that their "solution" was for him to buy a new motor!

BLOWN_M_COMPACT · #11 (**permalink**) 08-01-2002, 09:46 AM

RichP I have been wondering for the past 5 years how they are still in business . I love how silverstreak post's people's names that RMS did good by but if he only knew what was going on now with those people I think he would keep his mouth shut !! Osh stole Dinan's hardware and if he was smart should have also stolen there software ! It is sad that Osh needs to hire someone (Jeff) for better customer service or should I say a new escape goat to help him talk his company out of trouble or to con people for more money! With RMS you "R ah MesS

E36M3 · #12 (**permalink**) 08-01-2002, 10:01 AM

Lou- I can see why you would be upset with RMS. I did not know any of your details until now.

Granted, RMS is a different company now. The thread you posted is a testimony to that.

I expect to see many successful projects come from RMS from here on out.

Estoril Blue · #13 (**permalink**) 08-01-2002, 01:36 PM

umm, the thread gives RMS an even worse name and how would u expect many successful projects after a **** up like this?

sfhighroller · #14 (**permalink**) 08-01-2002, 01:45 PM

Damn, RMS just finished supercharging an M5 for some guy on BMWM5.com, I hope his car will hold up well. Link

vodomagoo · #15 (**permalink**) 08-01-2002, 03:16 PM

jesus never knew it was so bad, scary very scary