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| RMS tuning issues and customer support and Bimmerforums.com Here is a link that I think all of you should read if you intend on modding your car . Moderators I think this is a general discussion thread as it is pointed to all types of mods and not just forced induction ... Sticky anyone http://www.bimmerforums.com/forum/sh...957#post354957 This company has screwed over a great amount of people in the past years and they need to be stoped !! I am one of there customers from way back that needed help when I was doing my 3.0 swap in my Ti . I saw a article on RMS's 3.0 ti and figured I can get the help and products I needed to finish the job . I called and spoke to Osh explaining that I was having problems with the exhaust and wanted to know how I can make it work . He told me that he had spent a lot of time and money developing a exhaust system as he knew that a lot of people will be doing this swap . He told me that he sells a bolt on easy fit system for $800 but would give me one for $550 since he had made one for a buyer but at last minute backed out . I agreed and asked for 3day shipping and gave him my credit card info . I learned from back then that once Osh sells you something he is impossible to get a hold of after . I called and waited 3 weeks and to my surprise a box that was put together with tape and newspaper arrives at my door . I opened the poor excuse for a box to find a used 325 debaffled muffler with RMS tips . He said it was bolt on but had cut the inlet pipes so close to the muffler that the muffler shop charged me extra as there was nothing to weld to . I was also offended by how he did not even have the decency to sand off the BMW part number so that I might question it being original . I called and told them I could have easily bought a M3 muffler for $200 and it would have been a better system and asked for a refund . I was told that since it was a custom product that They could not help me but would make good on it with the next item I buy . That is a whole other story that they tried to screw me again . I know of them selling rebuilt vortech's as new and other horror stories that you can ask many of the users on BMW forums . I hope everyone else will post there ordeals with RMS so that the new and old generation of BMW enthusiast wont have new stories to tell . RMS |
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| Quote:
Any one can order one from Fox or a company can buy quantity, have several different tips to choose from and call it their own. Unbelieveable!!!
__________________ Sean Cain East Coast Induction Systems "Filter out the competition" ECIS Web Site |
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| Quote:
Makes you wonder how they have gotten as far as they have... I have always heard that Osh was a little Slim Shady...
__________________ Sean Cain East Coast Induction Systems "Filter out the competition" ECIS Web Site |
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| Amazing...i wonder how these people even stay in bussiness with these shady practices. Do they actually think that word will not spread? if they had a good product with shyty service thats 1 thing...but reselling used/rebuilt parts as new?...id call the better business buarreu(sp?) on them and go over there n speak to this Osh personally...your not gonna con me outta my hard earned money that eazy
__________________ All the slow cars you pass count for extra credit when you get to heaven |
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| i bought one of these mufflers as well it was basically a $200 325i exhaust that was hacked up to be free flowing after the internal chamber fell apart and the outer part rusted and fell apart, i hounded osh for months good thing is i got a short shift kit out him for free. he has screwed countless # of people my friend in cali had his engine done by him and it he had major problems as well
__________________ kosta =) |
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| lou, Im just going to post to bump this up, its unreal that RMS gets away with this.. and in response to that thread, its lol that their "solution" was for him to buy a new motor!
__________________ |
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| RichP I have been wondering for the past 5 years how they are still in business . I love how silverstreak post's people's names that RMS did good by but if he only knew what was going on now with those people I think he would keep his mouth shut !! Osh stole Dinan's hardware and if he was smart should have also stolen there software ! It is sad that Osh needs to hire someone (Jeff) for better customer service or should I say a new escape goat to help him talk his company out of trouble or to con people for more money! With RMS you "R ah MesS |
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| Lou- I can see why you would be upset with RMS. I did not know any of your details until now. Granted, RMS is a different company now. The thread you posted is a testimony to that. I expect to see many successful projects come from RMS from here on out. |