bmw is trying to screw me

2jz · #1 (**permalink**) 03-09-2004, 03:04 PM

one of my 330's has been sputtering lately so i took it into bmw. they call me a couple of days back telling me bmw came out themself to look at it and that the motor is blown, dead, gone, and not under warranty....because it was "over revved." I drive my car conservatively (at least my 330s). they told me that it was cylinder two. i believe is a manufacturers defect...if it were to do what they say...shouldnt cylinder 2-4-6 be effected as welll????? i called them back to confront the situation and told them about that 3cyl would be effected and only then did they say, "yea 2-4-6 was bad, but two was the worst." they said it was probably because it was downshifted and over revved...which i don't do and even if i did it would take quite a few times to do some damage. the car has about 35k miles on it....what do you guys think about this? they want 11k + install. i told them my lawyer will be contacting them.

Kompressor · #2 (**permalink**) 03-09-2004, 03:19 PM

I think they're trying to screw you if you're being honest.

Nico5spd · #3 (**permalink**) 03-09-2004, 03:30 PM

it happens all the time
people select the wrong gear and balm, you have bent valves

and it doesnt always happen on a downshift,
sometimes people go 1-2-1, or 2-3-2

if you exceed about 7500rpm+ on that engine ONCE, its all done

good luck

2jz · #4 (**permalink**) 03-09-2004, 03:33 PM

thanks for the input, but i use my smaller sedans as daily drivers and do not race them...just for commuting purposes. Plus theyre not just saying its a bent valve...that wouldn't have upset me so much...they are saying i need a whole new engine which is 11k + labor.

Nico5spd · #5 (**permalink**) 03-09-2004, 03:50 PM

its possible that the cylinder head can be removed and new valves installed.

good luck

Evil 330ci · #6 (**permalink**) 03-09-2004, 04:01 PM

Wow, BMW is trying to scre me too. Yesterday, after i pulled ouf of my driveway, and i heard a loud pop, i got out, and my rear tire was flat, so i pulled back in and tried to change it. The rim would not come off, so i called road side assistance, and the guy told me that its a common problem that is caused by break dust build up that forms into sort of a clay substance. He told me to put the lug nuts back in, and drive it back and forth 10ft, and it should come off. After doing that, it still wouldnt come off, so i called roadside assistance again to have it towed to the dealership. The tow truck driver sayd that he could try to take it off, but it might damage the rim, and I would be at fault. So naturally I said "Take it to the dealerhsip, its probably under warranty, they'll take care of it." So today as i arrived to the dealership, they told me that the rim was dented, i was at fault, and i would have to pay $800 for a new rim, tire, and service. I couldnt believe what i was hearing. How could i dent the rim by driving it a total of 30 ft, at 5 mph,???? I had it towed to the dealership to avoid such a problem, of me being at fault.

Ryan Stewart · #7 (**permalink**) 03-09-2004, 04:31 PM

take it to an independent and have them analize the problem. Then have THEM fix it.

BY law a warranty is a warranty, no matter who is the one fixing it. Talk to your lawyer and he will agree. See if you can find an independent who can pull the codes off the ECU. It would most certainly recorded an overrev.

533i · #8 (**permalink**) 03-09-2004, 04:37 PM

BMW is trying to screw me too!!! Their cars are like... out of my price range....

Anyways, 2Jz, it might be a defect that LOOKS like you over-revved it, which would turn out to be your word against theirs in a court situation. I don't know what to tell you... =P Sorry

DTM528I · #9 (**permalink**) 03-09-2004, 04:48 PM

haha what mother****ers sue them these dealers are all theives and don't wanna pay once u show ure serious they back down a bit a car is supposed to run and not die at 35k especially a bmw.

2jz · #10 (**permalink**) 03-09-2004, 04:58 PM

thanks for the feedback guys...im discussing the situation with my lawyer right now.

Nico5spd · #11 (**permalink**) 03-09-2004, 06:56 PM

Quote:

Originally posted by DTM528I
haha what mother****ers sue them these dealers are all theives and don't wanna pay once u show ure serious they back down a bit a car is supposed to run and not die at 35k especially a bmw.

?
hows any engine supposed to withstand an overrev?
the car could be BRAND new, and overreved and then it could need an engine, so what the hell does 35K miles have to do with an overrev?

i have 170k on my 2.5 and its fine, never been overreved..
just made 205rwhp too.
if i overreved it.. id EXPECT it to break however
it is common sense
if your car goes 60mph redline in second, and you shift back when doing 100mph and dump the clutch....... somethign bads gonna happen.

if you want to blame bmw, blame them for building amazing transmissions that allow you to select those gears at the wrong speeds FLAWLESSLY.....

so there could be an argument/suit. "bmw builds transmissions too good"

Nico5spd · #12 (**permalink**) 03-09-2004, 07:01 PM

His car doesnt store max rpm, they stopped doing that after 96-99 M3.

i think your right about the warranty thing. he could always take it somewhere else, even to another dealer.

Quote:

Originally posted by Ryan Stewart
take it to an independent and have them analize the problem. Then have THEM fix it.

BY law a warranty is a warranty, no matter who is the one fixing it. Talk to your lawyer and he will agree. See if you can find an independent who can pull the codes off the ECU. It would most certainly recorded an overrev.

2jz · #13 (**permalink**) 03-10-2004, 10:54 AM

i have not had the chance to personally look at the engine...even if the case bmw is presenting is true, all i'd have to do (i believe) would be to replace the piston and valve in the cylinder

matt18 · #14 (**permalink**) 03-10-2004, 01:30 PM

Quote:

Originally posted by Nico5spd
His car doesnt store max rpm, they stopped doing that after 96-99 M3.

i think your right about the warranty thing. he could always take it somewhere else, even to another dealer.

i would contact another dealer and see what they say. my ex had a problem with her audi. i called around to 3 different dealers in the state that i knew of, got three different answers/solutions to my problem, went with the one that benefited me the best

.

325Fan · #15 (**permalink**) 03-10-2004, 02:09 PM

Quote:

Originally posted by Nico5spd
?
hows any engine supposed to withstand an overrev?
the car could be BRAND new, and overreved and then it could need an engine, so what the hell does 35K miles have to do with an overrev?

i have 170k on my 2.5 and its fine, never been overreved..
just made 205rwhp too.
if i overreved it.. id EXPECT it to break however
it is common sense
if your car goes 60mph redline in second, and you shift back when doing 100mph and dump the clutch....... somethign bads gonna happen.

if you want to blame bmw, blame them for building amazing transmissions that allow you to select those gears at the wrong speeds FLAWLESSLY.....

so there could be an argument/suit. "bmw builds transmissions too good"

Wouldn't an excellent transmission NOT allow you to select those gears at those speeds so you don't do anything stupid?