[BUFFBOY]

had booked my brand new 06 m3 in service for the running in service. the day came, took it to them, advised the service receptionist to take good care of my m3 and i didnt want any scratches or anything to be made on it.. service guy was friendly enought to thought to be helpfull for me but i was wrong.

the end of the day came, the dealer rang me took me the service was finished, i thinking everything was beautifully done, then he said just give us 20 minutes because its currently been washed... im like WTF .. no no i dont want it to be washed.. his like oohh its already been wash now.... so im like omg... i was thinking they will be carefull right.. u know..

20 minutes later i drove there hoping to pick the my freshly service car with nice shine and washed...

car drove out, the dealer passed me the keys told me what has been done on the running in service.. im like umm ok..cool. walked out to the car with my gf... i walked around the car and saw THREE scratches around about 30cms long along the rear right hand wheel gard.. .. at the first glance i was like just a spiderweb then no .. it was fucking scratches.. i walked be in carmly and told the guy..image how you pissed off you would be if u were me.. but 1000000000000000X more pissed off..

he did a inspection and like every other car dealer trying to blame it was already like this when i bring the fucking car in ..
im like fuck you mate. this is my car, i treat it as if its my penis.... kinder... i know everything that happens to it..even when i scratched the rim i ended up buying a brand new fucking one..thats how protective i am towards me car.... then he walked back inside and told one of the guys to try to get rid of the scratches.. they drove it back in there and the guy started to polish it with this machine spinny thingy... 10 minutes later the manager came out and i told him that whoever was washing my car didnt do a very good job and this should be a warning for all of you. and also i told the service guy at the receptionist that i wanted you guys to becarefull with it.

the manager was abit of a dick still trying to blame on the original dealer that sold me the car and said it might of been already scratched when i bought the car..... i couldnt belive it...

20 minutes later the detailer guy managed to remove most of the scratches from it but its still visible from the light..

pissed off and no a very happy customer from this dealer..

i am going to make a formal complaint to bmw australia as i would like to take this further.
Main reason is not about the scratch but there just werent too conserned about the car as i am. this is the last e46 in australia.
also even the manager was blaming on the original dealer that sold me the vechle at the start.. now thats just beyond the joke.
now im left with 3 scratches on the rear right flare wheel guard which is real obvious from the light, specialy on a black car..

the dealer was Sylvania BMW Sydney.
anyone recommend any further action i should take to a higher department ??
any advise would be good.

also the drive home felt abit diferent in performance and gear feels wierd...

i seriously dont know what they did to my car..

anyways. i would not ever go back to that place again for anything.